Product

What are the products made out of?

Our connectors and beams are manufactured with aluminum, with our suppliers utilizing up to 40% recycled material in the process. Other parts such as shelf plates are made out of sheet steel, while the softer end bits are manufactured with plastic.

What kind of finishes are available?

Currently we offer low-gloss textured black or white powder coating finishes.

Where are the products manufactured?

All components are manufactured in Canada (Ontario) and America (California), except for die-cast connectors which are manufactured by our qualified vendor in China.

Shipping & Return

When is the expected shipping date for the pre-orders?

Currently all of the pre-orders will be shipped in 6-8 weeks after your order is processed. We will keep you updated on the progress, and always try our best to ship our good faster when possible!

How can I track my order?

Once your order is processed and shipped, you will receive an email update with a tracking code for your package.

Do You Ship Internationally?

We currently only offer shipping within United States and Canada.

Can I exchange/return my items?

If you're ever in need of an exchange or return, send us an email at hello@aalo.co with your order confirmation number and we will get on it as soon as possible.

When does the 30 day return policy begin to take effect for my order?

Your 30 day free return will be counted starting on the date of your receiving.

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